For Hudson's Bay eGift Cards, delivery of the eGift Card to an incorrect but deliverable email address as provided by the purchaser is the responsibility of the purchaser. However, if your Hudson's Bay Gift Card or eGift Card is lost or stolen, and you have proof of purchase, we will issue a replacement, at Hudson's Bay stores only, for the remaining balance shown on our records at the point of replacement card issuance.
If you need assistance, please call Customer Service at: To verify the remaining balance on a Hudson's Bay Gift Card or eGift Card, please inquire at any store register or call customer service. Annual requalification is required. Once a Member makes a purchase which promotes the Member to a higher tier, the Member will begin receiving the benefits of such higher tier following such purchase. In order to redeem Rewards points, you must first create a PIN. Log into your account and view your Profile to create your PIN.
Click here to find out when the new program will be available at your closest store. August 24, Redeem points faster at checkout, online and in store. Donate Points to Charity Support our communities by donating your points to one of the charitable organizations we partner with.
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